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| Conditions of Use from Creatives Ambiente by Knechtel |
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Our Conditions of Use regulate the achievement of the contract and the mutual contractual duties of the contracts finalized through our on-line Shop.
The general information about our products, goods and services finds our customers on our corresponding pages.
I. Object of our Conditions of Use
1. Object of our Conditions of Use is the settlement of the terms and conditions for all contracts which are finalized with us through our on-line Shop.
2. We don't appreciate business conditions of the customer standing contrary to our conditions or differing from our conditions unless we would have agreed to them particularly in writing. Individual agreements remain untouched of the previous settlement.
3. As far as these conditions contain settlements for the traffic with enterprises they are only valid to a businessman who acts at degree of a legal transaction in practice of his commercial or independent professional job, and to legal entities of the public law as well as public legal separate properties.
II. Completion of a contract
Our offers are subject to confirmation and alteration. By clicking the button "Confirm Order" the customer explains obligatorily to buy the contents of the shopping basket. After mailing the form you receive a confirmation of the entrance of your order per email. This is not an obligatory order confirmation yet. You get this with delivery of the product in form of an invoice.
III. Revocation law
If the customer is a consumer then the following revocation law is valid:
You can revoke your contract explanation without detail of reasons in text form (e.g. letter, fax, email) or by return of the product(s) within two weeks. The period starts with receipt of the product and receipt of this instruction at the earliest. The punctual dispatch of the revocation or the product(s) suffices to the preservation of the revocation period.
The revocation has to be addressed to:
Creatives Ambiente by Knechtel GmbH & Co. KG
Burgtreswitzer Str. 11
D-92709 Moosbach/Opf .
Fax: +49 (0) 9656-1304
Email: info@creatives-ambiente.com
Revocation results
In the case of an effective revocation the performance and perhaps taken usage (e.g. interest) from both sides have to be given back. The commitments for the payment refund must be fulfilled within 30 days. The deadline begins for you with your revocation dispatch, for us with it's receive. If you cannot give us back the received performance whole or partial or in a deteriorated condition, you must in this respect if necessary provide us a value substitute. This doesn't hold for the cession of things if the deterioration of the thing exclusively results from the examination of it - as it would be possible for you in a store business. You can avoid the obligation to pay compensation by the fact that you take the thing not like an owner in use and refrain from everything which whose value impairs. Package dispatch capable things have to be returned on our risk. If the whole order value is up to 40 Euros and the delivered things correspond to the ordered, you have to bear the costs of the return. The return otherwise is cost-free for you. Not package dispatch capable things are collected from you.
Note:
The revocation law is, among others, not valid at contracts to the delivery of goods which are made after customer specification or are obviously adjusted on the personal needs or due to her composition aren't suitable for a return.
IV. Prices and delivery
1. The prices which are shown at the individual product are ex shop/works without installation, shipping costs and other supplementary work.
2. All prices are inclusive legal value added tax (VAT). For countries outside the European Union no VAT is calculated. The prices do NOT include perhaps incurred custom and special taxes (e.g. eco-tax, heavy goods vehicle toll).
3. You find the general shipping costs under the link "Shipping costs" in the box "Information". The individual order shipping costs are shown on the shipping costs page during the ordering process.
4. The customer can pay for the ordered product by cash in advance. For the European Union countries, as well for Switzerland and Norway, but nor for Greece, cash on delivery is also possible.
5. The delivery time dependent on the ordered product is 1-5 weeks. If the desired product shouldn't be on store, we will inform the customer by email about the new delivery time.
V. Delivery to businesses
Is the customer a business, a public law legal person or a public law special property, we fulfilled our obligation by the transfer of the goods to the carrier or the person or institution which is responsible for the execution of the shipment whereby the danger of accidental destruction and accidental deterioration is passed to the buyer.
VI. Liability for faulty goods
1. The liability for faulty goods is according to the legal regulations.
2. For businessmen, public law legal persons or public law special properties, the following reduction is valid: We have the choice at the after-fulfillment between the elimination of a defect or delivery of a defect free thing. The guarantee period is 1 year.
VII. Liability
Our pre-contractual, contractual and extra-contractual liability is restricted on firm intention and gross negligence as far as it isn't the offending of a contract essential duty or the injury of the life, the body or the health. The same applies to the liability of our fulfillment assistants. The liability after the product liability law remains untouched of this.
VIII. Exclusion of liability for our on-line offer
1. Content of the on-line offer
The author takes on no liability for the topicality, correctness, completeness or quality of the provided information.
2. Originator and characteristic law
All contents of this website are on copyright protected.
IX. Privacy notice
The customer gives her/his agreement that the necessary personal data for the order execution as well as archiving is stored on data carriers. He particularly agrees to the inquiry, processing and use of his personal data through us. The customer consents further to the conveyance of necessary personal data to an information office for the credit standing check. The processing of the data happens considering the Bundesdatenschutzgesetzes (BDSG) as well as the Teledienstedatenschutzgesetzes (TDDSG). All data are dealt with by us and the information office confidentially.
The law is entitled to the customer to revoke his consent any time with effect for the future. We commit ourselves to doing the immediate deletion of the personal data of the customer in case of the revocation unless an ordering event isn't completed yet completely. We presuppose with the order that the customer secures his data records also after the time of the delivery of the works to him. We do not backup customer transmitted data.
X. End determinations
1. For contracts with merchants, legal entities of the public law and public law special properties agreed as place of jurisdiction is our place of business. In such a case we also are authorized however to complain the customer at his place of business or a branch office. Sentence 1 applies also to persons, which don't have any general place of jurisdiction in Germany or persons, who have transferred their place of residence or ordinary whereabouts after degree of the contract outside of Germany or their place of residence or ordinary whereabouts isn't known at the time of institution of proceedings.
2. The right of the Federal Republic of Germany is valid under exclusion of the UN purchase law.
3. Should a determination of this agreement be completely or partly ineffective or lose its right of effectiveness later, the validity of the other determinations shall not be touched through this. Instead of the ineffective determination another adequate settlement shall be valid for the contract customization, which comes economicly most nearly to what the contract parties would have wanted if for them the ineffectiveness of the settlement would have been known.
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